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Dancing, Funny, and Hello: ovAT Guest Messaging Poverni WINNING WITHc streaming entertain controls in the Hitton For our Guests. Hiltor leader at giving them want with a groat usor Honors member unto even lets them control fext me anfime Guests are often tired and frustrated with their travel experience by the time they reach our hotels We work to ease this frustration by delivering true hospitality and giving them choice and control in the palim of their hands Now Guests to discuss any needs, wants or issues WINNING WITH H can message the hotel directly problomresolution, and Good ahemoon, M Sanchez Welcome to the Embassy Suites Downtowe Were glad youllbe tayrg wthus Please,let us know there's nything we can do for you during you sta-Dar p they are being heard and e or satisfaction issue, is being Guests have peace of mind their request whether a addressed Visual and text no s being formmulsted or help is c on average SSALT ft n For our owners, they wi the best at giving their efficiency and producti their team take care of CanI have a pictue of Lionel Rechie on my nightsrand next to s it carle and at least a 95 We'l see what we can do for you,ie see wtut bust checking in-how s your stay ooing so tar? Feel free to reply back mean aer that Sheine-L Riche Helel Was that what you peen ne Text Message Today 2:31 PM Good afternoon Mr. Sanchez Welcome to the Embassy Suites Downtown. We're glad you'll be staying with us. Please, let us know if there's anything we can do for you. during your stay. -Dani Can I have a picture of Lionel Richie on my nightstand next to a lit candle and at least a 95 point Chardonnay? We'll see what we can do for you sir. -Dani ILLIAM HARDONNA Today 12:23 PM Just checking in--how is your stay going so far? Feel free to reply back with a 1-10 (10 being excellent). Have a great day! -Dani I mean after that Shrine-L Richie, it's clearly an 11. Thanks Dani! Hello! Was that what you were looking for? Dani Well played, Dani. I apologize if you find footprints on the ceiling of my room. I spent the evening dancing on it. I sent Hilton a text request to build me a shrine to Lionel Richie in my room. They did, and now they're using it in their promotional materials. They even built a replica of the shrine.
Dancing, Funny, and Hello: ovAT
 Guest
 Messaging
 Poverni
 WINNING WITHc
 streaming entertain
 controls in the Hitton
 For our Guests. Hiltor
 leader at giving them
 want with a groat usor
 Honors member unto
 even lets them control
 fext me
 anfime
 Guests are often tired and frustrated with their travel experience
 by the time they reach our hotels We work to ease this frustration
 by delivering true hospitality and giving them choice and control in
 the palim of their hands Now Guests
 to discuss any needs, wants or issues
 WINNING WITH H
 can message the hotel directly
 problomresolution, and
 Good ahemoon, M Sanchez
 Welcome to the Embassy Suites
 Downtowe Were glad youllbe
 tayrg wthus Please,let us know
 there's nything we can do for you
 during you sta-Dar
 p
 they are being heard and
 e or satisfaction issue, is being
 Guests have peace of mind
 their request whether a
 addressed Visual and text no
 s being formmulsted or help is c
 on average SSALT ft
 n
 For our owners, they wi
 the best at giving their
 efficiency and producti
 their team take care of
 CanI have a pictue of Lionel
 Rechie on my nightsrand next to
 s it carle and at least a 95
 We'l see what we can do for you,ie
 see wtut
 bust checking in-how s your stay
 ooing so tar? Feel free to reply back
 mean aer that Sheine-L Riche
 Helel Was that what you
 peen ne

 Text Message
 Today 2:31 PM
 Good afternoon Mr. Sanchez
 Welcome to the Embassy
 Suites Downtown. We're glad
 you'll be staying with us.
 Please, let us know if there's
 anything we can do for you.
 during your stay. -Dani
 Can I have a picture of Lionel
 Richie on my nightstand next to
 a lit candle and at least a 95
 point Chardonnay?
 We'll see what we can do for
 you sir.
 -Dani

 ILLIAM
 HARDONNA

 Today 12:23 PM
 Just checking in--how is your
 stay going so far? Feel free to
 reply back with a 1-10 (10
 being excellent). Have a great
 day! -Dani
 I mean after that Shrine-L
 Richie, it's clearly an 11. Thanks
 Dani!
 Hello! Was that what you were
 looking for?
 Dani
 Well played, Dani. I apologize if
 you find footprints on the
 ceiling of my room. I spent the
 evening dancing on it.
I sent Hilton a text request to build me a shrine to Lionel Richie in my room. They did, and now they're using it in their promotional materials. They even built a replica of the shrine.

I sent Hilton a text request to build me a shrine to Lionel Richie in my room. They did, and now they're using it in their promotional mater...